Your Source of New and Used, Genuine OEM and Aftermarket Parts for Audi and Volkswagen

Core Charges:

Some of the products in our store have a CORE CHARGE associated with them. The Core Charge of a product is listed in the product info page. The Core Charge is completely refundable upon return of the core!

 
Here is how the CORE CHARGE works:
 
The Core Charge deposit is charged at the time of purchase along with the actual price of the product. To receive a refund of the core charge, you should return the old part to us promptly. Usually a core charge applies if your product has recyclable parts.

To receive your Core Charge refund, you can do either of the following:
Bring the part to our store along with your receipt or packing slip OR mail the part back to VAGTEX along with the receipt or packing slip.
 
Returning a Core:
 
When you are returning a core item, please follow these additional guidelines:

1. Before you send the core back, please contact us!
2. Remove any items from the core that may be needed for the proper installation of the new replacement part.
3. Empty fluids from the core. Enclose the core in the box and seal.

Please send the core to:


          VAGTEX                                                                                                      
  16 Cockeysville Rd.
Cockeysville, MD 21030

Be sure to contact us BEFORE returning the core.