Your Source of New and Used, Genuine OEM and Aftermarket Parts for Audi and Volkswagen

Terms of Use:

The following Terms of Use set forth the basic rules that apply to the products and services provided by VAGTEX and  VAGTEX.COM, which are subject to change in the future upon notice published online or otherwise provided by VAGTEX. Every user of the services provided agrees to comply with the Terms of Use.  Before you place an order using VAGTEX.COM please ensure that you read, understand and accept the following Terms and Conditions.

Description & Pricing:

Occasionally, pricing, shipping or typographical errors may occur. In some cases VAGTEX cannot confirm product and/or shipping pricing until after an order has been placed. In the event that an item is listed with incorrect information due to an error in pricing, shipping or product description, we shall have the right, at our sole discretion, to refuse or cancel any order(s) placed for the item(s). In such an event, VAGTEX will contact you with further instructions, or to inform you of cancellation of your order via email and/or phone call. Prices and availability are subject to change without notice.

Copyrights & Trademarks:

VAGTEX and VAGTEX.COM names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of VAGTEX. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use or reproduce any name, logo or mark in any manner. This Site and all its Contents are intended only for personal, non-commercial use. You may download or copy the contents materials displayed on the Site for your personal use only.

VAGTEX is not affiliated with any manufacturers. Manufacturer names/logos and/or part numbers are used only for identification purposes and the copyrights belong to their respective owners! 

Payments:

Parts and products ordered through VAGTEX can be paid for with credit cards, such as MasterCard, Visa, American Express, Discover, Debit Cards, Paypal or paid for over the phone. We also accept cash payments in the store (for local pick-up) but not for products that need to be shipped.  We do NOT accept ANY type of check! Credit cards will be charged when the order is shipped to the customer or when it is picked up at the store location.

Credit Card and Website Security:

All orders you place at the VAGTEX.COM offer the use of a secure server that encrypts and secures your personal information, including your name, address and credit card number, before it travels over the Internet. VAGTEX.COM uses technology that meets or exceeds the industry standard for secure online transactions. Because we use such secure servers, placing an order online at VAGTEX.COM is always safe and your personal information secure.

Users are prohibited from violating or attempting to violate the security of the Site or the security of other Site users, including: accessing data not intended for such user or logging onto a non-authorized account; attempting to compromise the vulnerability of a system or network, or to breach security or authentication without authorization; attempting to interfere with service to any user, host, or network. Violations of system or network security will result in civil or criminal liability. VAGTEX will investigate occurrences of such violations and will involve law enforcement in prosecuting users involved in such cases.

Taxes:

If the order is shipped within the state of Maryland, the law requires that local sales tax be added to the order total. We do not collect tax for orders shipped out of the state of Maryland. For Maryland residents, purchases in our store or through VAGTEX.COM are subject to a 6% local sales tax.

Orders:

VAGTEX reserves the right to cancel or refuse any order at any time without notice. Please note that there may be certain orders that we are unable to fulfill and must therefore cancel.   We will contact you if all or any portion of your order is cancelled or if additional information is required to complete your order. Most of our special orders as well as our No Cancel-No Return items will require full non-refundable payment before the order is placed with our suppliers. Under no circumstances will this non-refundable payment be returned, if the customer cancels or refuses delivery.
 
International Orders:

International customers are responsible for understanding their country's international buying laws, and should be aware that all international purchases are subject to additional duty taxes or other fees that are collected at the time of delivery. VAGTEX is not responsible for these charges. Our price, and the price displayed on the Comparison Shopping Site, may not always be the same, due to fluctuation in exchange rates. Please note: We do not guarantee the accuracy , reliability, or completeness of the foreign currency information. This information is provided to you for general information purposes only. The final amount shown in your cart is in US Dollars. The product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee. We will charge your credit card in US Dollars. Likewise, refunds will be issued in US Dollars. The refund amount may be more or less than the purchase price due to fluctuation in exchange rates.

Shipping & Delivery:

Please visit our Shipping & Delivery page for more info!

Returns & Exchange:

Please visit our Returns & Exchage page for more info!